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The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond: Managing Moral Conflicts – Success Stories

See how the principles of the previous lecture are put into successful practice to resolve three notable conflicts long in the public eye. In particular, learn how they were used by President Jimmy Carter in the Camp David Accords and President Ronald Reagan in the Strategic Arms Reduction Treaty talks. Improve and enhance the way you handle conflict in your professional and personal life with The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond. These 24 lectures by award-winning Professor Michael Dues are filled with practical tips, tools, and techniques—all of which draw on groundbreaking research and strategies rooted in the “win-win” model that has dominated this exciting field for the past six decades.

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Learning Objective

  • Summarize the Camp David Accords negotiation and discuss the role of empathy and fractionating in its success
  • Evaluate the use of fractionating and negotiation in the Strategic Arms Reduction Treaty negotiation between the US and the Soviet Union
  • Explain how reframing and the identification of common principles led to the resolution of a moral conflict in the Western Governors Conference
  • Apply the strategies of empathy building, fractionating, and reframing to resolve personal moral conflicts and explore potential win-win solutions

Course Details

Title: The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond: Managing Moral Conflicts – Success Stories

Training Mode: Online

Contact Hours: 30m

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